Login to NDAX | Fast & Secure Access to Canada’s Trusted Crypto Platform

Introduction

Accessing your NDAX account requires a valid email address or phone number and a secure password. NDAX (National Digital Asset Exchange) provides industry-standard security controls including optional two-factor authentication (2FA), device recognition and email alerts to help protect your assets. This page explains the correct NDAX login flow, recommended security practices and troubleshooting steps for failed sign-ins.

Step-by-step NDAX Login

Open the official NDAX website and click Sign In or navigate directly to /login.
Enter the email address or phone number associated with your NDAX account and your password.
If 2FA is enabled, provide the one-time code from your authentication app or SMS message.
Complete any additional verification prompts (e.g., device approval or biometric verification on mobile).
After successful authentication, review recent account activity and notifications for any unusual access.

Recommended Security Practices

Maintaining strong account security is vital. Follow these best practices:

Use a unique, complex password and change it periodically.
Enable two-factor authentication (2FA) using an authenticator app rather than SMS where possible.
Register trusted devices and enable email notifications for account and withdrawal activities.
Do not share your login credentials or private keys with anyone.
Keep your browser and operating system up to date to reduce vulnerability to attacks.

Security tip: Prefer authenticator apps (TOTP) to SMS for 2FA — they are less vulnerable to SIM swapping and interception.

Troubleshooting Common Login Issues

If you cannot sign in, try the following:

Verify that your email address is typed correctly and that the Caps Lock key is off.
Use the Forgot Password link to reset your password securely via your registered email.
If 2FA codes are failing, ensure your device clock is synchronized or reconfigure 2FA using backup codes.
Clear browser cache or try an incognito/private window to rule out extension conflicts.
Contact NDAX support via the official support portal if you suspect unauthorized access or account lockout.

FAQ

How do I reset my NDAX password?: Use the Forgot Password link on the login page and follow the email instructions to reset your password securely.
What if I lose access to my 2FA device?: Use the recovery codes generated when enabling 2FA or contact NDAX support with identity verification to regain access.